Step by step
- Choose one task: booking, recording a request or looking up information. Sketch the screens and journey.
- Define fields, permissions and empty or error states. Prototype with test data.
- Test the workflow with three people. Record where they get stuck and fix it before adding features.
Template to get started
Workflow: [task]. User: [role]. Propose screens, fields and acceptance criteria. Include permissions, validation, empty and error states. Do not add features outside this workflow.
Expected outcome
A prototype with one complete workflow and a list of observed improvements.
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